Session Idea: collaboration in hierarchical organisations

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Permalink Reply by Nick Keane on January 18, 2009 at 4:01pm

Thanks Anne

I'd seen your link to triiibes

Good luck with the ticket, I went to last years Barcamp and found it very useful.

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Permalink Reply by Nick Keane on February 2, 2009 at 3:43pm

Thank you everybody who attended and contributed to this session.

A snap shot of some of the issues raised during the workshop

1. "How the inmates talk to each other" - the comment passed by a barcamper when they saw the subject title.

2. "Do people understand the dangers?" - Once it's posted, on the web, it's never going away.

3. "It's social stupid" - there are non-formal interactions in every organisation, they're happening already.

4. "Affinity is stronger than structure" - Does your team/community understand and agree on the promise you are trying to deliver?

5. "Leadership detached from technology" - And maybe doesn't understand it...apochryphal story that Prime Minsiter Blair could not send an e mail - while President Obama uses Twitter and insists on retaining his BlackBerry.

6. "Leadership can ban it" - but what is the cost in intangible value or corporate reputation.

7. "Lead and get out of the way" - what kind of leadership do we want/need?

8. "Technology is the sympton not the cause" - Related to 3. Orghanisations can be dysfunctional whether technology is there.... new technology may cause it to emerge sooner.

9. Intellipedia - Suggested as evidence that even hiearchical orgainastion with security "issues" can move in this direction.

10. "Social Wash" - A great point well made that I can't remember...help!!

And I'll follow the rule of ten and stop there.

There was much more spoken about in the hour but that will give you a air taste of the breadth covered. Any other participant may remember it differently and if I have misrepresented any point I apologise.

Thank you again to those who came and shared

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Permalink Reply by Anne McCrossan on February 2, 2009 at 5:04pm

Nick, that's a great summary, thanks for such a good session and for posting this.

The last point was mine so let me have go - both inside and outside the organization it may be tempting to produce 'social wash' and pay lipservice to the idea of collaboration but it's unlikely to be a sustainable strategy.

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Permalink Reply by Nick Keane on February 2, 2009 at 5:22pm

Thanks Anne

I knew you'd said it, also "Affinity is stronger than structure" which I've taken away.

See you ast LSE?

Nick

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Permalink Reply by Anne McCrossan on February 2, 2009 at 5:32pm

White stuff permitting

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Permalink Reply by Sharon O'Dea on January 13, 2010 at 1:43pm

I'd certainly be interested in this, Nick. The geek community focuses a lot on how web 2.0 can improve citizen engagement, but we barely think about how we can use those same technologies to improve communication, collaboration and engagement *within* public sector organisations in order to improve service delivery.

I (very) recently started a new job managing the intranet at UK Parliament, which - as any fule no - is an old and rigidly structured organisation which certainly doesn't have a tradition of working collaboratively. But like all organisations, it recognises the need to change, and there's a genuine thirst in many quarters to do so.

Many of the debates we have about community engagement are reflected within organisations. For instance, it's not about the technology but the culture. Adding collaborative functionality to your intranet will not, in itself, make the organisation more collaborative if it has no history of doing so. That requires cultural change.

Given my new role I'd definitely be keen to discuss this on the 23rd. Looking forward to it.

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Permalink Reply by Dave Briggs on January 13, 2010 at 6:04pm

Some obvious linkage with the discussion here, too.

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